Terms & Conditions

Before returning items to us, please read and follow the instructions below. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.

Anand Medical Centre, U/o Dev-Mukta Trust, reserves the right to charge a handling fee on all returned products.

General Returns

1. All returns must be sent back within 7 days of receipt of the item. We only accept products in their original condition.

Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact the customer service and obtain a "Product Return" form that must be included with your package.

2. Mis-shipped products: For mis-shipped items (item shipped was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. If you so choose, you can also return the product and get a full refund plus the shipping and handling fee.

Returning for replacement and refund

No request for replacement or refund will be entertained for whatsoever reason if item ordered is sent

Canceled orders (Before delivery)

If an order is canceled before shipment, there will be no costs incurred.

Wrong Item Delivered

After confirming the wrong item has been sent, we will exchange your item or fully refund the item and pay for shipping both ways.